National Citizen Survey: Residents rank the Township as a desirable place to live

Date: August 9, 2019

Nearly all residents who participated in The National Citizen Survey for Ferguson Township rated our quality of life as excellent or good. This was the finding of the Community Livable Report prepared by the National Research Center (NRC), based on National Citizen Survey data. NRC Senior Research Analyst Jade Arocha presented the survey findings to the FergusonTownship Board of Supervisors at its Regular Meeting on August 5. 

The Community Livability Report provided the opinions of a representative sample of 432 residents from a scientific sample of 1,600 households in Ferguson Township. The report summarized the qualities, assets and services that residents perceive as being exceptionally strong performance and where the Township’s performance offers the greatest opportunity for improvement.

The phrase “livable community” is used to evoke a place that is not simply habitable, but that is desirable. It is not only where people do live, but where they want to live. 
   
The survey captures residents’ opinions within the three pillars of a community—Community Characteristics, Governance, and Participation—across eight central facets of community:  1) safety 2) mobility 3) natural environment 4) built environment 5) economy 6) recreation and wellness 7) education and enrichment, and 8) community engagement.  

Key Findings
Nine out of 10 of residents marked the overall quality of life, place to live and overall image as being excellent or good. Assistant to the Manager Centrice Martin, who facilitated the survey, said, “Most rewarding to learn, the Township was ranked higher than the national benchmark for overall appearance and as a place to raise children.” 

The Township’s “natural environment” is important to citizens who responded to the survey; nearly all of them said the Township should give medium or high priority to expanding or improving environmentally sensitive areas.  Township parks were evaluated as part the “Natural Environment” – one of the central facets of community – and rated as a top priority by 8 in 10 residents. The Township’s natural environment ranked higher than national benchmark standards for its air quality and cleanliness. 

Township residents also said they feel safe in the community. Virtually all of the residents gave favorable marks to the overall feeling of safety in the Township and to feeling safe in their neighborhood. Respondents ranked their overall feeling of safety higher than the national benchmark standards.  99 percent of respondents indicated they feel safe in neighborhoods and 98 percent feel safe in the Township’s commercial areas. 
   
The Ferguson Township partnered with the National Research Center to conduct the National Citizens Survey because of their 20 years of experience measuring needs and organizational performance in local government. The survey generated a 28 percent response rate with a five percent margin of error. 

Data captured from residents’ opinions within the three pillars of a community and across eight central facets of community will be presented in the Community Livability Report and made available soon on the Township’s website.

Please contact Centrice Martin at cmartin@twp.ferguson.pa.us, should you have questions or comments about the survey. 

Additional Survey Results

NCS Presentation for Ferguson Township_DRAFT