Advanced Disposal has changed customer account numbers

Date: January 16, 2019

The Centre Region Council of Governments (COG) Refuse and Recycling Program has made us aware that Advanced Disposal has updated its customer database to improve customer service. As a result, every Advanced Disposal customer has a new account number.

If accessing your online account is a challenge, the refuse and recycling program has compiled these tips to help resolve any issues you may be having:

  • If you pay your ADS bill through ADS Auto-Pay, the payment process will be uninterrupted.
  • If you pay your ADS bill through your bank, you will need to inform your bank of your new ADS account number. You can find it on your 1st Quarter 2019 bill.
  • If you pay your bill manually online each month, or want to view your account online:
    • Sign in.
    • When you see the summary box in the upper left-hand portion of the screen, go to the dropdown menu and choose the account that starts with LS.
    • Voila! You’re looking at your current bill.