Refunds available to those tricked into using Western Union to pay scammers

Date: April 6, 2018

FTPD is sharing this information for those who may have been victims of scams involving payments to Western Union

For years, many people who lost money to scams sent their payments through a Western Union wire transfer. Scammers contacted people and promised prizes, loans, jobs, discounted products or other financial rewards in exchange for money upfront. They also pretended to be family members in need of cash or law enforcement officers demanding payment. The scammers told people to send money through Western Union. No one received the cash, prizes or services they were promised.

Because of joint investigations by the Federal Trade Commission (FTC), the Department of Justice (DOJ), and the U.S. Postal Inspection Service, Western Union agreed to pay $586 million and admitted to aiding and abetting wire fraud. The DOJ is now using that money to provide refunds to people who were tricked into using Western Union to pay scammers.

If you lost money to a scammer who had you pay using Western Union between January 1, 2004 and January 19, 2017, you can now file a claim to get your money back. There are two options to submit a claim online. You also can print a blank claim form and mail your claim to:

United States v. The Western Union Company
P.O. Box 404027
Louisville, KY 40233-4027

The deadline to file a claim has been extended to May 31, 2018.

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